YouthFuel

HIPAA Notice of Privacy Practices

Last Updated: March 16, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

About This Notice

YouthFuel, Inc. ("YouthFuel," "we," "us," or "our") is committed to protecting the privacy and security of your Protected Health Information (PHI). This Notice of Privacy Practices describes how we may use and disclose your PHI in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the HITECH Act, and applicable state laws.

This notice applies to all health information created, received, maintained, or transmitted by YouthFuel in the course of providing telehealth services.

What Is Protected Health Information?

Protected Health Information (PHI) is individually identifiable health information that relates to your past, present, or future physical or mental health condition, the provision of healthcare to you, or payment for healthcare services. PHI includes information in any form — electronic, paper, or oral.

Examples of PHI we may hold include:

  • Your name, date of birth, address, and contact information when combined with health data
  • Medical history, diagnoses, and treatment information
  • Prescription records and medication history
  • Lab results and clinical assessments
  • Billing and insurance information related to your care
  • Communications between you and your healthcare provider

How We May Use and Disclose Your PHI

Uses and Disclosures That Do Not Require Your Authorization

Treatment. We may use and disclose your PHI to provide, coordinate, and manage your healthcare and related services. This includes sharing information with physicians, nurse practitioners, pharmacies, and laboratories involved in your care through the YouthFuel platform.

Payment. We may use and disclose your PHI to bill and collect payment for services provided to you. This may include sharing information with payment processors, billing services, or collection agencies as necessary.

Healthcare Operations. We may use and disclose your PHI for our healthcare operations, including quality assessment, staff training, compliance programs, auditing, and business planning activities that support your care.

As Required by Law. We may use or disclose your PHI when required to do so by federal, state, or local law.

Public Health Activities. We may disclose your PHI to public health authorities for purposes such as preventing or controlling disease, reporting adverse reactions to medications, or reporting suspected abuse or neglect.

Health Oversight Activities. We may disclose your PHI to health oversight agencies for activities authorized by law, including audits, investigations, inspections, and licensure actions.

Judicial and Administrative Proceedings. We may disclose your PHI in response to a court order or administrative tribunal, or in response to a subpoena or discovery request when accompanied by satisfactory assurance that you have been notified or that a protective order has been sought.

Law Enforcement. We may disclose your PHI to law enforcement officials under limited circumstances, such as in response to a court order, warrant, or grand jury subpoena, or to report certain types of wounds or injuries.

To Avert a Serious Threat. We may use and disclose your PHI when necessary to prevent a serious and imminent threat to your health or safety or the health or safety of the public or another person.

Uses and Disclosures That Require Your Written Authorization

For uses and disclosures not described above, we will obtain your written authorization before using or disclosing your PHI. You may revoke any authorization at any time in writing, except to the extent that we have already taken action in reliance on your authorization.

The following uses and disclosures require your authorization:

  • Marketing communications (except face-to-face communications and promotional gifts of nominal value)
  • Sale of your PHI
  • Most uses and disclosures of psychotherapy notes, if applicable
  • Any other use or disclosure not described in this Notice

Your Rights Regarding Your PHI

Right to Access

You have the right to inspect and obtain a copy of your PHI maintained by YouthFuel. To request access, submit a written request to us at the contact information below. We may charge a reasonable, cost-based fee for providing copies. We will respond to your request within 30 days.

Right to Amend

You have the right to request that we amend your PHI if you believe it is incorrect or incomplete. Your request must be made in writing and must include the reason for the amendment. We may deny your request under certain circumstances and will provide you with a written explanation if we do.

Right to an Accounting of Disclosures

You have the right to receive an accounting of certain disclosures of your PHI made by us during the six years prior to your request. This accounting will not include disclosures made for treatment, payment, or healthcare operations, or disclosures you authorized in writing.

Right to Request Restrictions

You have the right to request restrictions on certain uses and disclosures of your PHI. While we are not required to agree to your request, we are required to comply with any restriction to which we agree. We must agree to restrict disclosures to a health plan for services you paid for entirely out of pocket.

Right to Request Confidential Communications

You have the right to request that we communicate with you about health matters in a certain way or at a certain location. For example, you may request that we contact you only by email or at a specific phone number. We will accommodate reasonable requests.

Right to a Paper Copy of This Notice

You have the right to obtain a paper copy of this Notice of Privacy Practices at any time, even if you previously agreed to receive it electronically.

Right to Be Notified of a Breach

You have the right to be notified in the event that we discover a breach of your unsecured PHI.

How We Protect Your Information

YouthFuel implements comprehensive administrative, technical, and physical safeguards to protect your PHI:

  • Encryption: All PHI is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
  • Access Controls: Role-based access ensures only authorized personnel can view your PHI
  • Audit Logging: We maintain detailed logs of all access to and disclosures of PHI
  • Employee Training: All team members complete HIPAA privacy and security training
  • Business Associate Agreements: We maintain BAAs with all vendors who handle PHI on our behalf
  • Security Assessments: We conduct regular risk assessments and vulnerability testing
  • Incident Response: We maintain a documented breach response plan with defined notification procedures

Breach Notification

In the event of a breach of unsecured PHI, YouthFuel will:

  • Notify affected individuals without unreasonable delay, and no later than 60 days following discovery of the breach
  • Provide notification by first-class mail or email (if you have agreed to electronic notice)
  • Include a description of the breach, the types of information involved, steps you should take, what we are doing to investigate and mitigate the breach, and contact information
  • Notify the U.S. Department of Health and Human Services as required by law
  • For breaches affecting 500 or more individuals, provide notice to prominent media outlets serving the affected state or jurisdiction

Changes to This Notice

We reserve the right to change this Notice and to make the revised Notice effective for PHI we already maintain as well as any PHI we receive in the future. We will post the current Notice on our website and make copies available upon request. The effective date of the current Notice is listed at the top of this page.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

YouthFuel, Inc. Email: support@youth-fuel.com Phone: (239) 217-1535

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights:

U.S. Department of Health and Human Services 200 Independence Avenue, S.W. Washington, D.C. 20201 Phone: (877) 696-6775 Website: www.hhs.gov/ocr/privacy/hipaa/complaints

You will not be retaliated against for filing a complaint.

Contact Us

If you have questions about this Notice or wish to exercise any of your rights, please contact us:

YouthFuel, Inc. Email: support@youth-fuel.com Phone: (239) 217-1535

Please include "HIPAA Privacy Request" in the subject line of any email correspondence.

HIPAA Notice of Privacy Practices | YouthFuel | YouthFuel