Accessibility Statement
Last Updated: March 16, 2026
Our Commitment to Accessibility
YouthFuel, Inc. ("YouthFuel") is committed to ensuring that our telehealth platform is accessible to all individuals, including people with disabilities. We believe that everyone deserves equal access to quality healthcare, and we strive to make our digital experience as inclusive as possible.
Conformance Standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are developed by the World Wide Web Consortium (W3C) and are widely regarded as the international standard for web accessibility. WCAG 2.1 AA covers a wide range of recommendations for making web content more accessible to people with a variety of disabilities, including:
- Visual impairments: Blindness, low vision, and color blindness
- Hearing impairments: Deafness and hard of hearing
- Motor impairments: Limited fine motor control, muscle slowness, and tremors
- Cognitive impairments: Learning disabilities, distractibility, and difficulty processing information
Measures We Take
YouthFuel takes the following measures to ensure accessibility:
- Design and Development: We incorporate accessibility into our design and development processes from the start, rather than treating it as an afterthought
- Semantic HTML: Our platform uses proper HTML markup to ensure compatibility with assistive technologies such as screen readers
- Keyboard Navigation: All interactive elements are accessible via keyboard for users who cannot use a mouse
- Color Contrast: We maintain sufficient color contrast ratios between text and backgrounds to ensure readability
- Alternative Text: Images include descriptive alternative text where meaningful, and decorative images are properly marked
- Form Labels: All form inputs have associated labels to assist users of screen readers and other assistive devices
- Responsive Design: Our platform adapts to various screen sizes and supports text resizing without loss of functionality
- Focus Indicators: Visual focus indicators are present on interactive elements for keyboard users
- Error Identification: Form errors are clearly identified and described in text, with suggestions for correction
- Consistent Navigation: Navigation mechanisms are consistent across pages to support predictability
Ongoing Efforts
Accessibility is an ongoing effort at YouthFuel. We are actively working to:
- Conduct regular accessibility audits using both automated tools and manual testing
- Include users with disabilities in our testing process
- Train our development team on accessibility best practices
- Address identified accessibility issues promptly
- Monitor and incorporate updated accessibility standards as they evolve
Known Limitations
While we strive for full WCAG 2.1 AA conformance, there may be areas of our platform that are not yet fully accessible. We are aware of these limitations and are working to resolve them. Known limitations include:
- Some third-party content or integrations may not fully meet accessibility standards
- Certain interactive features may have limited screen reader support that we are actively improving
- PDF documents may not always meet accessibility standards; we are working on making these accessible or providing alternative formats
Assistive Technology Compatibility
Our platform is designed to be compatible with the following assistive technologies:
- Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Browser accessibility features and extensions
Feedback and Assistance
We welcome your feedback on the accessibility of the YouthFuel platform. If you encounter an accessibility barrier or have suggestions for improvement, please let us know:
YouthFuel, Inc. Email: support@youth-fuel.com Phone: (239) 217-1535
When contacting us about an accessibility issue, please include:
- A description of the issue you experienced
- The page or feature where the issue occurred
- The device, browser, and assistive technology you were using (if applicable)
- Any suggestions for how we might improve
We aim to respond to accessibility feedback within 5 business days and to resolve identified issues as quickly as possible.
Alternative Access
If you are unable to access any content or feature on our platform due to a disability, please contact us and we will work with you to provide the information or service you need through an alternative method.
Contact Us
If you have questions about this Accessibility Statement or need assistance using our platform, please contact us:
YouthFuel, Inc. Email: support@youth-fuel.com Phone: (239) 217-1535